Can I cancel or change my order?
Once your order is placed, we do our best to prepare it for shipment immediately. In most cases, we can’t change or cancel your order, but contact us at Dawgpoundnyc@gmail.com and we’ll do our best to help.
Can I exchange or get a refund on my order?
There are no exchanges or refunds on orders— all orders are final sale.
How will I know if DawgPound NYC received my order?
Once your order is placed, we do our best to prepare it for shipment immediately. In most cases, we can’t change or cancel your order, at DawgPoundNYC@gmail.com and we’ll do our best to help.
What do I do if I have a question about my order?
Ask away. Contact us at DawgpoundNYC@gmail.com
Can I order or ship DawgPound NYC products outside of the United States?
DawgpoundNYC does accept orders with billing or shipping addresses outside of the United States, Puerto Rico, and Canada.
What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal. For questions about payment, contact us at DawgPoundNYC@gmail.com